Where Service Is The Solution

 

About Us

Overview            

Greater Group is an independent, dynamic IT company with head office located in Cape Town, from where it provides its high level client base with reliable high performance IT solutions.

Greater Group  specializes as a complete home and business solutions provider and is widely recognized by its customers for its unique customer  focus, dedication and  innovative experience in the It solutions sector.  

Over the years we have demonstrated our proficiency which has enabled us to experience steady growth in a very competitive market , due in large to progressive management practices which kept overheads low and a persistent focus on customer satisfaction, which saw the customer Data base expanding continuously.

 A large portion of new business originates from previous and existing Clients, providing unambiguous confirmation that our insistence on quality, personalized customer Care is paying dividends.            

 

Our Vision            

Our vision is to grow into progressive and dynamic IT Solutions Company, unmatched for its superior IT skills and state of the art customer services in providing total business solutions to small , medium , and corporate  companies throughout South Africa.            

 

Our Mission            

Our mission is to provide  business solutions through innovative combinations of consulting , hardware, software and networks at an affordable price without compromising quality and workmanship.             

 

Business Strategy            

At Greater Group we focus on providing turnkey  business solutions, as Our High-level Technical experience indicates that the vast majority of our clients expect a one-stop service.

We have therefore positioned ourselves to provide advice to clients on the selection of software and operating systems; we perform network design; and we match computer hardware, servers, network hardware, and peripherals to the needs of the client’s business.

 Once installed, we provide full maintenance support for all components of the system, tailored to the specific requirements of the customer.

 Following this life-cycle approach, we are ideally placed to meet the continuous needs of our Customers, while at the same time providing upgrades of both software and hardware as the need For these become evident during our normal maintenance operations.

This builds confidence Between Greater and our clients, and ensures that we are always aware of any changing business requirements on the part of our clients.             

 

Life-Cycle Approach to Business Solutions            

We provide total business solutions to our clients through a full life-cycle approach to desktop Systems and business solutions provider applications, including the following:

• All hardware and Software platforms installed by us:

• LAN Switches

• Network Stations            

• Networked Workstations i.e. Ethernet and Thin Client

• Wireless

• Desktop and LAN based Application Support             

• Printing Services

• MS Office

• Software selection and sourcing.            

• Matching hardware to the client’s particular processing and storage requirements.

• Network design and server specification            

• Pastel Accounting Sales and Support.

• Installation, network cabling and on-site commissioning of the entire solution.            

• Project Management            

• Strategic Consulting

• System Audits

• System Design

• Home Automation            

• Web Design            

• Leased Cost Routing

• Wireless Internet Hotspots            

• System Architecture and Custom Software Development